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A Curiosities series · Leadership & Culture

The Culture Playbook

How do sports organizations build and sustain a high-performance culture?

Six questions about how organizations handle truth, pressure, people and continuity.

6 articles available

Start with Part 1

Series parts

  1. Part 1: Culture is not a vibe — it's an operating system

    Everyone credits culture and almost nobody can define it. It is not the feeling in the room — it is the rules nobody wrote down, running whether or not you designed them.

  2. Part 2: Psychological safety is not softness

    The player who saw the answer coming said nothing, and the arithmetic that kept her quiet was correct. Safety is not comfort; it is what makes a hard standard survivable.

  3. Part 3: From a toxic room to a championship standard

    An open door changes nothing in a room that has already learned to stay silent. Repairing a culture means treating the soil, not replacing the person standing in it.

  4. Part 4: What pressure does to the person deciding

    Pressure does not stop at the players. It reaches the person calling the timeout, and what survives is the decision you made in advance about how you would decide.

  5. Part 5: The people inside the machine

    A nineteen-year-old holds up the jersey, and six weeks later he is alone in a city where he knows nobody. High performance runs on people it can also use up.

  6. Part 6: Built to last

    You do not control the storm; you build for weather. The real test of a culture is what is still standing after the person who built it leaves.

Put it into practice

From The Psychology of High-Performance Sports Organizations, by Dr. Marie Claire Bourque and Madeline Antony.

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