Privacy

Who is responsible

Dr. M.C. Bourque Professional Corporation is responsible for personal information handled through this website. Dr. Marie Claire Bourque is the Privacy Lead.

Available now: the Curiosities newsletter, private book recordings for approved readers, the speaker kit by email, the inquiry forms described below, and email contact for speaking, media and coaching inquiries. Coming soon: Curiosities tools, guided exercises and Reset Starter. Their descriptions below explain the planned functions; they are not an invitation to use them before they open.

Please do not send symptoms, diagnoses, treatment details or other personal health information through website forms, newsletter replies or ordinary email. For clinical care and referrals, use the routes on the Clinical Practice pages. The disclaimer and crisis resources explain the limits of this website.

When you visit

Vercel hosts and protects this website. Loading a page sends ordinary request information to Vercel, including your IP address, browser details, the requested address and response information. These records help deliver the page, investigate problems and protect the service.

Google Analytics counts visits to selected public pages only if you choose Allow analytics. Before that choice, the Google tag is not loaded and this website sends no analytics requests to Google. You can use the website without allowing analytics. Clinical pages, individual tools and worksheets, and pages containing access or confirmation keys are excluded.

If you allow analytics, your browser connects to Google and sends visit information, including the public page name, browser and device details, and your IP address as part of the request. Google uses IP addresses for functions such as approximate location and spam detection, and states that raw IP addresses are discarded after use. We send fixed public page names, not what you type. Pages whose addresses contain a query string or fragment, and visits arriving from a link that could disclose a private address, are not counted. We do not send newsletter addresses, inquiry messages or exercise answers to Google Analytics. Advertising personalization and Google signals are disabled for this website. See Google’s Analytics privacy information.

Your analytics choice is kept in this browser’s local storage until you change it or clear this site’s data. Analytics cookies are set only after you allow analytics and are configured to last for the browser session. Choose Analytics choices to withdraw permission: this stops further counting and removes the Analytics cookies used by this website. Withdrawing does not erase information Google already received.

The public website has no advertising pixel. The separate book listening service uses email sign-in, as described below.

When you subscribe to Curiosities

The website form asks for your email address and explicit newsletter consent. When you submit it, Vercel passes your request to Beehiiv, which manages Curiosities. Beehiiv receives your address, the public page or resource you joined from, the consent time and the wording version. The form does not ask for your name or health information. No request is made to Beehiiv until you submit.

New subscribers must confirm Beehiiv’s separate email before newsletter issues arrive. Submitting the form is not confirmation. If you previously unsubscribed, the form directs you to an explicit request to rejoin; it does not silently reverse your choice.

Every issue has an unsubscribe link. Unsubscribing stops newsletter issues but does not automatically delete subscriber or consent records. You can ask the Privacy Lead about deletion, subject to legal and record-keeping duties.

Beehiiv may also record delivery events and email opens or link clicks, depending on the newsletter settings. These events can be associated with your subscriber record and reported to the newsletter operator. This email measurement is separate from the website visit counts described above. See Beehiiv’s explanation of delivery and interaction events.

The website keeps no subscriber database and does not place your email address in a page address. Its application logs record request outcomes, not email addresses or message bodies. Short-lived, hashed request counters help limit repeated requests and expire after fifteen minutes. Beehiiv’s records and Vercel’s hosting and security records have separate retention periods.

When you get in touch

The Speaking form collects the contact and event details shown on the form: name, email, organization, optional event date and location, audience, preferred talk and format, attendance, budget and any optional message. This information is used to review and respond to your inquiry. Form submissions pass through Vercel and Resend to hello@dr-mcb.com; they are not saved in a website database.

The Media form collects your name, email, outlet or show, request and optional deadline. It is used to review and respond to your media request.

The coaching inquiry form collects your name and email, with optional role and professional context. It is used to respond to your request and contact you about coaching availability while your request remains open.

Email remains an alternative for each inquiry. Your email provider and the receiving mailbox process those messages. Website form submissions pass through Vercel and Resend to hello@dr-mcb.com and are not saved in a website database. A short acknowledgement may also be emailed to the address you provide. It contains no copy of your message and does not confirm a booking, interview or coaching place.

Dr. MCB and Meg are the authorized readers of the inquiry mailbox. Routine inquiry correspondence is deleted twelve months after resolution, including withdrawal of coaching interest, unless needed for an engagement or legal duties. Delivery records held by Resend and the mailbox provider have separate retention periods.

An inquiry can be used to respond about coaching and contact you about availability while your request is open. To withdraw your interest, email hello@dr-mcb.com. An inquiry does not reserve a place, create a doctor–patient relationship, or subscribe you to Curiosities or Limbus updates.

Speaker kit by email

The speaker kit asks for an email address so Resend can send the four-page PDF as an email attachment. The address is used to send the kit and another copy when you ask for one. Requesting the kit does not subscribe you to Curiosities. Curiosities signup is a separate, optional choice, unchecked by default, with separate confirmation. A newsletter error or unsubscribe does not remove kit access. You can keep the attached PDF and share it with your event planning team. Older emails may contain download links with keys that contain no email address and last up to thirty days; anyone with a key can use it. The website stores no address; a keyed, non-reversible form of it is held in memory for up to fifteen minutes only to limit repeat requests. Resend keeps its delivery records for about thirty days.

Tools and exercises — coming soon

The following describes the planned website tools. They are currently paused while work continues.

Your exercise answers. The Thought Lab and Drop Anchor keep entries in the open tab without saving or sending them. The guided worksheets keep answers in your browser; closing or reloading clears them. Values Duel can save progress in that browser when you turn saving on, and you can clear it in the tool. The Values Library provides material to browse. These website tools do not run exercise analytics. Ordinary hosting information is still processed when a page loads.

Optional Values email. You will be able to use Values Duel without email. If you request a results email, your email address, optional first name and five selected value names go to the separate Values email service and Resend. Your browser contacts that service directly, so it also receives ordinary request information, including your IP address, to process and protect the request. Private meanings, ratings and action notes are excluded. Optional check-ins require separate confirmation and include an unsubscribe link. A results email does not subscribe you to check-ins or Curiosities.

The separate site at values.dr-mcb.com is not closed by this website’s pause. It has its own notice, including visit counting. Progress saved there remains associated with that address and does not automatically move to this website.

Selected guided exercises

When email access is enabled for Signal → Route, Judgment → Boundary or Post-performance Debrief, requesting an access link will also require an explicit request to join Curiosities. These requests are unavailable while the tools are paused. The form sends your address, consent record and public source to Beehiiv; Resend sends a separate link to the blank exercise. Newsletter confirmation is separate, and an earlier unsubscribe is not silently reversed. Unsubscribing later does not cancel an access link already issued. Exercise answers are not sent with the request or access email.

Reset Starter delivery

When email delivery is enabled, Reset Starter will ask for an email address so Resend can send a download link. Requests are unavailable while the pack is paused. Curiosities signup is a separate, optional choice, unchecked by default, with separate confirmation. A newsletter error or unsubscribe does not remove pack access. Requesting a replacement does not require joining Curiosities. Your exercise answers are not needed for delivery.

Exercise and Reset access links use keys that contain no email address or answers and last up to thirty days. Anyone with a key can use it, so avoid forwarding a link you want to keep to yourself. A key may be kept in the tab’s session storage; without JavaScript it can be pasted into the access form. Downloaded files, saved browser progress, printouts and anything you copy remain under your control on your device or wherever you choose to share them.

Private book recordings

The book listening service uses your email address to send a one-time sign-in code and manage access. Dr. MCB can add a listener directly or approve a book buyer’s purchase receipt. A new purchase request sends Dr. MCB an email naming the requester and linking to the review page. When access is granted, the listener receives an email with the listening link. Signing in or receiving access does not subscribe you to Curiosities or another newsletter.

Listening activity is optional and off by default. If you turn on “Share my listening activity with Dr. MCB”, the service stores your email address, the recordings you start and the latest start time for each recording. Dr. MCB can view these starts; they do not measure how much you heard or whether you finished. Each latest start becomes unavailable after ninety days and is deleted by the hourly cleanup. Your sharing choice stays with your access record. Turning sharing off deletes this history from the active database and keeps your listening access. Removing access also deletes the history. Listening with sharing off creates no chapter-start history.

“Remember my place on this device” saves your chapter positions, playback speed and the signed-in email address in this browser only. It is on when you first use the enhanced player and is separate from sharing activity with Dr. MCB. These details are never uploaded or synced across devices. Saved positions expire after ninety days and are removed when you next visit. Turn remembering off, choose Clear saved positions, sign out or clear this site’s data to remove them. A different signed-in email cannot load another listener’s saved positions.

Report an audio problem opens your email app with the recording title and playback position in a draft. Nothing is emailed until you send it. Please describe only the recording problem and leave out health information. The normal email-contact practices in this notice apply.

Book buyers submit the book title, retailer, purchase date and a receipt or order-confirmation image. Keep those details visible and cover your address, payment information and other purchases. Dr. MCB reviews the image only to decide listening access. Do not include health information.

After approval or refusal, the receipt becomes unavailable for review and is queued for deletion with its purchase details. Pending receipts become unavailable after fourteen days. An hourly cleanup retries deletion if needed. Your email address, request dates and access decision remain to manage access, including a record of removed access; these records do not expire automatically. You can ask the Privacy Lead about access, correction or deletion.

Cloudflare hosts and protects the listening service. Its D1 database stores sign-in and access records, activity-sharing choices and optional chapter-start history; private R2 storage holds recordings and receipt images. Resend receives email addresses and the sign-in, request-notification or access-email content to deliver those messages, but not your receipt or listening activity. The listening service retains queued email content until delivery, cancellation or up to thirty days if delivery needs attention. Its notification delivery records are deleted after thirty days. These include confirmed delivery or delivery-problem updates when connected. Delivered means the receiving mail server accepted the message; it does not confirm the person opened or read it. Dr. MCB can deliberately resend a listening link, with a limit to prevent repeated messages. Neither service is used for newsletter enrolment through this page.

The listening service sets a secure, HttpOnly sign-in cookie that lasts up to seven days. Sign-out clears that browser cookie and invalidates its session. Codes expire after ten minutes and can be used once. Expired authentication records and hashed request counters are removed by the hourly cleanup. Page visits are not counted. Optional chapter-start sharing is recorded within this listening service, without third-party analytics scripts.

Deleting active database records does not immediately erase recovery history: Cloudflare D1 backups may retain earlier records for up to thirty days. Resend retains email and delivery logs for thirty days on its current service plans. These provider records are separate from receipt-image deletion. Providers may process information outside Canada; no Canadian-only storage is promised.

Listening to the podcast

The podcast player loads nothing from Transistor until you press Listen to the trailer. Loading the player connects your browser to Transistor, which receives your IP address and browser details. Playing the recording also requests its audio from Transistor. Transistor provides podcast hosting and listener statistics; its privacy notice describes its practices.

You can also open the trailer directly on Transistor. Listening does not subscribe you to email, and the player is separate from the website’s newsletter forms and clinical services.

Providers and storage

Vercel provides website hosting, security, form processing. Beehiiv manages newsletter requests, subscriber and consent records, confirmation and newsletter delivery. Resend delivers website inquiries, the speaker kit PDF and, when available, requested tool and download emails. Email correspondence also passes through the relevant mailbox providers. Google processes the Analytics visit information described above.

These providers may process information outside Canada, including in the United States. Resend stores customer data in the United States. Information processed abroad may be subject to the laws and lawful access powers of that country. Dr. M.C. Bourque Professional Corporation remains responsible for the personal information it handles through these services.

Cloudflare and Resend also provide the separate book listening service. Its email sign-in, private storage, receipt review and retention are described in Private book recordings.

Security, retention and deletion

The website uses encrypted HTTPS connections. Ordinary email is not a secure channel for clinical information. There is no promise that internet transmission or storage is risk-free.

If you allow analytics, this website uses Google Analytics cookies for the browser session and keeps your choice in this browser’s local storage. The separate book listening service uses the seven-day sign-in cookie described above. Optional browser saving and access keys are described above. External sites and provider-hosted pages have their own notices and may use cookies. Leaving this website can involve different collection and retention practices.

Records held by a provider, including delivery records and backups, may remain after a website request ends. The inquiry mailbox’s twelve-month policy, the request counters’ fifteen-minute lifetime and access links’ thirty-day expiry describe different things. None is a promise that all provider records are deleted on that schedule. Information from earlier use remains covered while a feature is paused or closed. Contact the Privacy Lead to ask which records can be located or deleted.

Clinical information

This website does not collect referral contents. Its clinical pages direct eligible referrers to the practice’s approved Practice Better forms. The medical practice’s notices and secure processes govern clinical records, referrals and patient communication. This website notice does not replace them or describe the legacy Wix site’s data practices.

Your choices and requests

You can ask what personal information the corporation or its service providers hold about you, request access or correction, withdraw consent, or request deletion. Access, deletion and withdrawal are subject to applicable law and record-keeping duties. Stopping an optional service does not necessarily erase records that must be retained.

The Privacy Lead will confirm identity using the least additional information needed and check the systems relevant to your request. Access requests are generally answered within thirty business days, with any legally permitted extension or limit explained. Requests concerning clinical records follow the practice’s secure process. Do not include health information in an ordinary privacy inquiry.

Privacy questions or complaints

Write to: Privacy Lead, Dr. Marie Claire Bourque, Dr. M.C. Bourque Professional Corporation, 106-460 Doyle Avenue, Kelowna, BC V1Y 0C2, Canada.

If the response does not resolve your concern, you can contact the Office of the Information and Privacy Commissioner for British Columbia about a privacy complaint or access review.

Effective date and changes

Version 17 of this notice takes effect on 2026-10-17 and replaces Version 16. It describes device-only saved listening positions, email delivery status and deliberate resends, and audio-problem email drafts.

Version 16 of this notice takes effect on 2026-10-17 and replaces Version 15. It adds optional listening activity, the listener’s sharing choice, Dr. MCB’s view of recent chapter starts, and deletion when sharing or access ends.

Version 15 of this notice takes effect on 2026-10-17 and replaces the previous version. It adds listeners approved directly by Dr. MCB, emails about new listening requests and granted access, and the related notification records.

Version 14 of this notice takes effect on 2026-10-12 and replaces Version 13. The requested speaker kit is now sent as a PDF attachment; older download links continue to work until they expire.

Version 13 of this notice takes effect on 2026-10-11 and replaces Version 12. It adds the speaker kit sent by email on request.

Version 12 of this notice takes effect on 2026-10-08 and replaces Version 11. It adds the separate book listening service for approved book buyers: email sign-in, purchase receipt review, Cloudflare storage and the related retention limits.

Version 11 of this notice takes effect on 2026-10-08 and replaces Version 10. It adds optional Google Analytics, including consent, Analytics cookies, Google’s processing and how to stop further counting.

Version 10 of this notice takes effect on 2026-10-08 and replaces Version 9. It adds the optional Transistor podcast player.

Version 9 of this notice took effect on 2026-10-04 and replaced Version 8. It added Media and coaching availability forms, newsletter signup within Home and Curiosities, and inquiry acknowledgement emails.

Version 8 of this notice was accepted by Dr. Bourque and took effect on 2026-09-30. It replaced Version 7, effective 2026-09-23. It distinguished current services, upcoming tools and information from earlier use. Existing newsletter, Values, resource and inquiry permissions remain separate.

This notice will be updated when the website’s collection, purposes, providers or available functions change. Opening a tool will not itself subscribe you to email or transfer your exercise answers; the choices described above remain separate.