For clinicians and referrers
Referral information
No patient information belongs on this website or in ordinary email. The practice’s referral forms are hosted separately by Practice Better — the same forms the previous site linked to. Here is where each route stands.
What to do today
Choose the referral you need.
A named physician or nurse practitioner is responsible for the referral. Authorized clinic staff may submit on that clinician's behalf.
Use the practice's form above or an established clinic-approved secure channel. These forms open separately on Practice Better. Send no patient information to this website or by ordinary email.
Where things stand
- Referrals arrive through the practice’s own forms above — this website itself hosts no referral submission
- Patients cannot initiate an assessment through this website
- Emergency and crisis presentations cannot use this pathway
Not published yet
- Current group offerings and schedules
- Service and appointment durations
- Urgent and semi-urgent intake standards
Guides for your practice
Guideline-referenced summaries, free to keep.
First-line treatment summaries for primary care — what to start, what to avoid, and what to do while a referral is pending. Versioned and dated to the guidelines they summarize.
Consult and return
Ongoing care stays with the referring clinician.
The assessment returns a written formulation and recommendations to you as the referring clinician. Phone advice is clinician-to-clinician and does not involve patient contact or booking.
Referral FAQ
Questions from clinicians and clinic teams.
Who may submit?
A named physician or nurse practitioner may submit directly. Authorized clinic staff may submit on behalf of the named physician or nurse practitioner. Use the practice’s referral form above, or an established clinic-approved secure channel.
What counts as a formal referral?
A referral document the clinic has received, or an authorized confirmation that it was received. Completing the practice’s referral form above counts; a queued or sent fax on its own does not.
Can phone advice be requested?
Not through a public route. Where an established clinic channel supports it, phone advice is clinician-to-clinician and does not involve patient contact or booking.
Can an urgent but non-crisis referral be sent?
Not through this website. We have not published urgent or semi-urgent response standards yet, and urgent care needs a faster door than a website.
Can a crisis referral be sent?
No — this website is not a crisis service. If you are in immediate danger or need urgent medical support, call 9-1-1. If you or someone you know is thinking about suicide, call or text 9-8-8. Support is available 24 hours a day, 7 days a week. This website and its forms are not monitored for urgent or crisis care.
Can referral information be emailed?
No. Never send personal health information through this website or ordinary email.